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Store Policy

Prices listed in the shop on  www.gaininghealthnaturally.com are inclusive of GST.

All teas are dispatched in ‘tea bags’ to ensure freshness and ease of postage. See website for images.

We undertake to dispatch your order between 1-3 working days after purchasing. Ebooks will be emailed to you immediately after purchase.

Tea and product orders are posted using regular Australia post, unless requested otherwise. The cost for regular post mail is – less than 500 grams AUS$10.00, 500 grams to 1 kilogram AUS$20.00.  Products over one kilogram are priced on application.

Bulk Wholesale enquiries are welcome.

Please allow up to 4-5 working days for regular post dependent on the place you live.

We currently operate throughout Australia, and if you would like to purchase internationally please contact us directly by email and we will quote the cost.

Refunds are not usually provided on orders unless there is a known defect with the product purchased. If we have agreed for you to return an item to us, it must be in its original condition and the item returned within 15 days of your purchase.  The customer is responsible for the return shipping unless a mistake has been made on behalf of Gaining Health Naturally or Tea Botanicals.

Please email karensnutrition@gmail.com to request a refund.

Once we have notified you, mail your returned item to us directly at Gaining Health Naturally/Tea Botanicals, Our administration address is: U35-15 Bailey Rd, Deception Bay, QLD, Australia 4508.

Any concerns must be reported to Karen on +617400832654 or via email immediately upon receiving you product. Please contact so we can sort this out asap.